Co-Managed IT Services

With our Co-Managed IT Services, Watchkeep offers a flexible partnership between your in-house IT team and external experts, combining internal knowledge with specialized support for enhanced efficiency.

Enhancing Your IT Team & Empowering the Digital Workplace

Your business relies on technology to operate efficiently, but managing IT internally can be challenging—especially as your organization grows. Watchkeep’s Co-Managed IT Services provide the perfect balance of in-house control and external expertise, ensuring your IT team has the tools, support, and strategic guidance needed to power a secure, efficient, and modern digital workplace.

What Is Co-Managed IT?

Co-Managed IT is a flexible partnership where your internal IT team retains control over daily operations while Watchkeep provides additional expertise, advanced tools, and 24/7 monitoring. Whether you need help managing security, handling complex projects, or offloading routine tasks, we integrate seamlessly with your existing IT team to enhance efficiency and effectiveness.

Why Businesses Choose Co-Managed IT Services

  • Support for IT Teams: Augment your IT staff with additional resources and expertise.
  • Scalability: Get on-demand access to enterprise-grade tools and specialists.
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Enhanced Security & Compliance: Strengthen cybersecurity measures and maintain regulatory compliance
  • 24/7 Monitoring: Reduce the burden on your IT team with proactive monitoring.
  • Strategic IT Guidance: Leverage Watchkeep’s expertise to align IT with business goals.
  • Predictable Costs: Reduce unexpected expenses while maximizing IT value.
Watchkeep Cybersecurity Managed IT Company, Philadelphia, PA

What’s Included in Watchkeep’s Co-Managed IT Services?

We customize our Co-Managed IT Solutions to fit your organization’s specific needs, offering:

  • Real-time monitoring to detect and resolve issues before they disrupt business.
  • Helpdesk support for end-users and IT teams.
  • Incident response and troubleshooting for critical IT issues.
  • Threat detection and response to mitigate cyber risks.
  • Security policy enforcement and compliance management (HIPAA, PCI-DSS, SOC 2).
  • Employee security awareness training to reduce human error risks.
  • Optimization and administration of Microsoft Teams, SharePoint, and OneDrive.
  • Cloud strategy, migration, and security management.
  • Licensing and cost optimization for cloud services.
  •  Automated cloud and on-premises backups to protect critical data.
  • Business continuity planning to minimize downtime.
  • Rapid recovery solutions to keep operations running.
  • Technology roadmap development to align IT with business objectives.
  • Assistance with large-scale IT projects, migrations, and system upgrades.
  • Vendor management and procurement support.

How Co-Managed IT Supports the Digital Workplace

The digital workplace requires a flexible, secure, and always-available IT environment. Watchkeep’s Co-Managed IT Services help businesses:

  • Enable Secure Hybrid & Remote Work: Ensure employees can work securely from anywhere with VPNs, endpoint security, and cloud collaboration tools.

  • Optimize Microsoft 365 & Cloud Services: Enhance productivity with expert management of Teams, SharePoint, and OneDrive.

  • Improve IT Efficiency & Response Time: Offload routine tasks so your internal IT team can focus on strategic initiatives.

  • Strengthen Cybersecurity & Compliance: Proactively protect business data and prevent security breaches.

  • Ensure IT Resilience & Business Continuity: Implement backup and disaster recovery strategies to minimize downtime.

Who Benefits from Co-Managed IT Services?

Our Co-Managed IT solutions are ideal for businesses that:

  1. Have an internal IT team but need extra support for complex projects or daily IT management.

  2. Want to enhance cybersecurity and improve compliance without overloading their IT staff.

  3. Need enterprise-grade tools and expertise but don’t want the cost of additional full-time hires.

  4. Are growing rapidly and require scalable IT solutions.

  5. Want to increase IT efficiency and free up internal resources for strategic initiatives.

Why Partner with Watchkeep?

Tailored IT Support

Get the exact services and expertise your team needs

Seamless Integration

We work within your existing IT environment

Cost-Effective IT Management

Reduce overhead without sacrificing performance

Future-Proof Your IT

Stay ahead with evolving technology and security trends

Watchkeep Microsoft 365 Copilot, AI Implementation, NYC, Philadelphia

Managed Services Statistics

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Watchkeep's managed services include round-the-clock monitoring, ensuring potential issues are identified and resolved before impacting operations.
Each Watchkeep engineer undergoes an average of 105+ hours of training per year, through our ramp program, keeping them proficient in the latest IT and communication technologies.
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Percentage of MSP clients report fewer IT disruptions compared to businesses managing IT internally.
Why Watchkeep?

Discover the Advantages of Watchkeep's Co-Managed IT Services

Transform your organization through effective IT partnerships. Our Co-Managed IT Services provides support, proactive monitoring, and scalable solutions to ensure optimal performance and security.

Adapting your IT services as your business grows is easy with our flexible support options.

Safeguard your organization’s information using our comprehensive security measures.

Let’s Build a Stronger IT Partnership

Empower your internal IT team with Watchkeep’s Co-Managed IT Services and gain the expertise, security, and scalability needed to support a modern digital workplace.