We are happy when our clients and customers are happy. Our consistent 5-star Google Reviews speak for themselves to tell the story of our talented IT engineers and our proven customer success framework.
Theresa Lewis2025-01-16Trustindex verifies that the original source of the review is Google. Carson truly excels in customer service! He always has a positive attitude and a willingness to help. He went above and beyond to resolve my issue and even provided extra advice that was extremely helpful. Brittany Korth2025-01-13Trustindex verifies that the original source of the review is Google. Always fix any technical issues we have efficiently and in a timely manner so that we can get back to our work. CRC2024-08-07Trustindex verifies that the original source of the review is Google. We use Watchkeep for our IT team and they are a top tier MSP. The amount of work and time they spent helping get our environment running smooth was incredible. The backup solution and Helpdesk support is a great addition for any SMB. The management team was always available for emergency meetings and willing to spend the time we needed to make our business run efficiently. I highly recommend them for any IT needs. Princess MacKenzie2024-02-20Trustindex verifies that the original source of the review is Google. Always a great team to work with! They respond and act promptly to issues brought to their attention! Kris2024-01-29Trustindex verifies that the original source of the review is Google. Issue was solved right away. cedar haven2023-08-08Trustindex verifies that the original source of the review is Google. Watchkeep is an outstanding IT company who provides great services all around! All team members are a pleasure to work with. Customer service representatives and technicians are always professional and quick to respond to any IT related needs. We highly recommend their services! Office Admin2023-07-05Trustindex verifies that the original source of the review is Google. I have been a client of Watchkeep for years and cannot say enough positive things. Their service is amazing - every issue no matter how big or small is resolved quickly and treated as a priority. Every single person - from Managers to Engineers to billing personnel are an absolute pleasure, knowledgeable and professional. The level of service, efficiency and care put into everything they do is unbeatable. HIGHLY recommend!
Client Testimonials
— Business Manager, Regional Veterinary Clinic
“Watchkeep has been with us for several years. Although we are a self-managed IT department, we rely on Watchkeep for 3 very important tasks. High level support if we need extra help on a complex issue, disaster recovery management and Penetration Testing. Watchkeep is excellent in all 3 of these arenas. As a CISO, I sleep better at night, and Watchkeep is a big part of that. Also, my Customer Success Manager, Jim Carlucci, is an excellent resource. He is awesome.”
— Chief Information Security Officer, Local Government
“Watchkeep delivers remarkable IT services. Their customer support is excellent. I highly recommend them for any IT needs.”
— COO, Healthcare Industry
“Our experience with Watchkeep has been wonderful. Their onboarding process was thorough and helped put at ease a lot of worries we had about transitioning from another technology company. Since we have come over, we have been continually impressed with all of the interactions and service we have received. Everyone who has helped us, from set up of new equipment to software tickets to phone systems, have been knowledgeable, helpful, and courteous. Deciding to move to Watchkeep was definitely the right decision.”
— Accounting Manager,
Construction Site Excavation & Paving